Making a Difference for Clients in Poverty!

This site offers information to help volunteer attorneys provide the best possible service to their pro bono clients in poverty . . . as well as have a more satisfying volunteer experience. As with any client, providing an excellent legal service to a pro bono client from poverty depends on understanding the client's context and, as the service professional, meeting the client where he or she is at. To support that effort, this site both 1) explores some common challenges facing people in poverty as they attempt to access the justice system through a lawyer and 2) provides concrete tips for lawyers to meet their clients where they are at and create conditions likely to support success.

To navigate this wiki, you can:
  1. choose a topic from the menu bar (left);
  2. scroll through the wiki pages sequentially by clicking on the link at the bottom of each page; and/or
  3. search by keyword in the search box at the top of the menu bar.

The original information on this wiki was designed by Volunteer Lawyers Network, Minneapolis, MN. For questions or difficulties, please contact

Contributing Pro Bono Programs Nationwide

State Bar of Georgia Pro Bono Project

Next: A cross-cultural relationship

Search terms: poverty, attorney, attorneys, volunteer, volunteers, cultural differences, communication, miscommunication, bias, cross-cultural,